Nicole's Crimson Tide Hospitality e-Portfolio

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Position Information

 

Name of position(s)

Intern; Manager of South Zone

Position responsibilities

My main responsibility is to assist the Hospitality Directors with the preparation, organization, and management of the skyboxes and clubs, as well as any other events assigned to the Hospitality Office. I shared the management responsibilities pertaining to catering, student employees (FANgineers), special events and facility operations.  General office duties are a large part of my day to day as well.

Who you reported to

Assistant Director, Katie Williams

As well as all other Directors and Assistant Directors

Hours of work

On a non-game week, around 10-15 hours

On a game week, around 30-35 hours

Rate of pay

Initially $8.50 an hour, and then in my second year they raised all interns to a payrate of $10 an hour

Type of Orientation and Training

We had an intern orientation to go over the guidebook/expectations that was held by the directors and group taught.

After the basics, we were all just thrown into it.  The year I arrived had all new interns and we had to figure a lot out from trial and error.  Most of our teaching was hands-on and differing for every situation we faced.  I was nervous at times, but I found it built up my confidence.  With every misstep, I was more prepared next time.  Although, not everyone likes to learn this way, I was grateful for the opportunity to try and fail and then learn a lesson.

Working with a guest during servicing

Assisting a fan during a Friday servicing.

Author: Nicole Adams
Last modified: 9/16/2022 10:11 AM (EDT)