Assessment Services is your direct line to talk to the WGU Evaluation Department.

Talk to the Assessment Services representatives; they can help! To contact the Assessment Services team, please feel free to call (877) 435-7948, option 2 or email assessmentservices@wgu.edu.

Assessment Services is available to assist you in your evaluation needs 7 days a week:

Monday through Friday, 6:00 a.m. to 10:00 p.m. Mountain Time

Saturdays, 7:00 a.m. to 7:00 p.m. Mountain Time

Sundays, 10 a.m. to 7 p.m. Mountain Time *via chat and email*

Each member of the Assessment Services team is ready to assist students and faculty while maintaining WGU’s competency-based model. Assessment Services works with students and faculty in a variety of ways, including the following areas:

•  Articulation evaluation questions

•  Citation questions

•  Apparent evaluation errors

•  Feedback clarification

•  Information to gain competency

•  Originality evaluation questions

•  Scoring rules questions

Assessment Services also helps with technology-related questions regarding file formatting, Panopto, and numerous technical issues having to do with submitting in Taskstream.