Instructional Designer/Instructional Systems Designer/Project Manager, LET Case, Inc., October 2008 to present
· Coordinate projects
· Effectively handle time sensitive situations
· Exceeding quality goals
· Effectively manage budgetary restraints
· Develop instructor led and self-paced material following ADDIE and other design models
· Create/Update- new hire and enhancement courses for large variety of sales and customer service clients
· Materials developed for traditional instructor led, virtual instructor led, self-paced/web-based, and blended deliveries
· Provide services to a variety of small and large businesses as well as higher education and K12 schools.
Lead Instructor, LET Case, Inc., 2007 to 2011
· Provide job training in a virtual world
· Encourage interaction in and out of the classroom
· Prepare training materials and coordinate training efforts (worked with a team of 20 instructors and other essential staff)
· Work directly with clients to develop training materials
· Develop tools to assist with the ever-changing virtual sales/customer service world
Lead Performance Facilitator, LET Case, Inc., 2006 to 2008
· Manage teams of performance facilitators (sales coaches)
· Provide subject matter expert assistance as well as creating instructional materials
· Developed pro-active plans to prevent client/agent issues
Owner, LET Case, Inc., 2006 to Present
· Marketing
· Advertising
· Human Resources
· Accounting