All tasks are each scored on a scale of 1-4.  A task assigned score level 3 or score level 4 is considered passing, while tasks assigned score level 2 or score level 1 are considered non-passing.

All candidates receive notification to review their score in Taskstream once a score is assigned. If you receieve a non-passing score of 1 or 2, please follow these steps:

1.  View online TPA modules
    You will view the "Basics" section and the section for the task assigned a non-passing score.
2.  Set up a virtual meeting with TPA Remediation Specialist.
    You will receive the Specialist's contact information in the email with remediation instructions.
3.  Complete the virtual remediation session.
4.  Complete the feedback survey. Within 24 business hours, you will receive notification your task is available for edits. Please note: this survey is anonymous to the Remediation Specialist, so please give us your honest feedback.
5.  Make revisions to your task & re-submit.