| | Goal
| | | | Academic success and student retention
Implement programs designed to assist students in addressing areas of academic deficiency, facilitating students transition into college, and creating seamless methods of intervention.
|  | Measure: Facilitation of additional trainings and professional development for student success staff.
Program level; Direct - Other | |  | | | Proposed actions to achieve goal: -Additional trainings and ongoing professional development on MAPworks for student success staff to take place twice a semester.
-Ensure all student success staff attend conferences pertinent to best practices in their division at least once per year. All staff will be required to share findings and best practices with the entire unit at monthly team meetings.
-Provide training for all staff on confidentiality and FERPA guidelines.Expected Results: Through opportunities for advanced training and professional development for all student success staff, all staff will be cognizant of best practices in student success, and current in their respective field. This will directly impact student success and retention.
Details/Description: |
| | | Measure: Increase student success staff's utilization of MAPworks
Program level; Direct - Other | | | | | | Proposed actions to achieve goal: Increase number of student contacts and students with interaction contacts submitted by student success staff into MAPworks by 50% (80 students were contacted as a result of a referral of survey concern during the fall of 2016; the goal is to make contact with 120 students in the fall of 2017).
Expected Results: By increasing the number of student contacts logged, as well as the scope of how we (student success staff) refer students, it is expected that more students will interact with student success staff. Increasing student interactions with student success staff means that more students will become aware of the services available to them, and receive intervention services in a timely fashion.
Details/Description: |
| | | Measure: Promote quality programming to meet the academic, personal, and social needs of all student-athletes.
| | | | | Proposed actions to achieve goal: - Continue to improve & expand the Jasper Jumpstart orientation program for all incoming freshmen & transfer student-athletes.
- Continue to evaluate & expand the Study Hall Program by utilizing data from previous semesters to drive decision making.
- Implement a midyear Jasper Jumpstart program for all spring enrollees.
- Develop & implement a Jasper Peer Program to help new student-athlete acclimate to Manhattan.
-The Peer Program would assign an upperclassman to a group of freshmen student-athletes. These groups would meet 3 times throughout their 1st semester to help the freshmen adjust to life at Manhattan.
- Develop and implement a Seminar Series using the CAS' Peer Academic Coaches to develop academic skills for student-athletes.Expected Results:
Details/Description: |
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| | | | Evaluation and program assessment
Evaluate and update key programs and services in response to student needs.
| | Measure: Advance peer education training.
Program level; Direct - Other | | | | | | Proposed actions to achieve goal: Revitalize the training and development model for for peer education staff. Lengthen the duration of training for all peer educators from one day prior to the Fall semester, to a two day retreat.
Expected Results: Revitalizing CAS training methods will enhance the services offered to all students while also providing our peer educators with advanced professional development opportunities. These advancements will ultimately help improve degree completion and graduation rates, and overall college retention. A lengthened training will include additional opportunities for our student and professional staff to engage in meaningful team building which will also lead to student and staff department and school retention.
Details/Description: |
| | | Measure: Develop online tutoring for online graduate programs.
Program level; Direct - Other | | | | | | Proposed actions to achieve goal: Develop complete on-line tutoring services for newly created online master's programs with a focus on the MBA program.
Expected Results: By offering on-line tutoring for graduate students who are enrolled in fully online programs of study, the CAS will be able to engage students in academic support remotely, thus increasing the scope of our academic assistance offerings. This new offering will undoubtedly close the present gap the CAS has experienced in our ability to offer substantial support to online learners.
Details/Description: |
| | | Measure: Implementation of student tracking system for HEOP, CSTEP, and SRC.
Program level; Direct - Other | | | | | | Proposed actions to achieve goal: Ensure HEOP, CSTEP, and the SRC research appropriate software and subsequently adopt a method for accurately tracking student traffic.
Expected Results: Currently, our opportunity programs as well and our Specialized Resource Center do not keep up to the minute records of attendance regarding student traffic. With the recently updated demands from the NYSED and the OCR to produce accurate and current records, it is necessary for us to implement a system to track all student visits in all student success departments. Implementing such systems will allow us to produce accurate snapshots of student visits to ensure that we are in compliance with State regulations. As a result, offices will be able to predict high traffic times to ensure appropriate staffing, report accurately to stakeholders, and make data driven decisions.
Details/Description: |
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| | | | Strategic staffing and resource allocation.
Strategically staff student support services to ensure our departments can meet the needs of a diverse and growing population while upholding all related compliance standards.
| | Measure: CAS staff revision of job descriptions and promotion of staff.
Program level; Direct - Other | | | | | | | | Measure: Formalize the Athletic Academic Advisors into the Department of Student-Athlete Academic Success Services (SAASS).
Program level; Indirect - Other | | | | | | | | Measure: Obtain funding for Graduate Assistant for online MBA tutoring
Program level; Direct - Other | | | | | | Proposed actions to achieve goal: Employ a Graduate Assistant who is excelling in the MBA program to offer online tutoring to all online MBA graduate students.
Expected Results: Given the creation of the new fully online MBA program, and the demand for academic support for our online learners, employing a tutor solely for this purpose would meet the need that currently exists. Since the inception of our fully online programs, there has been a demand for online tutoring that we cannot meet without the assistance of an MBA student as a tutor. By creating a model for online support, and staffing it appropriately, we will be able to meet this need and better assist graduate students in their pursuit of their MBA.
Details/Description: |
| | | Measure: Secure funding for a coordinator for the SRC.
Program level; Direct - Other | | | | | | Proposed actions to achieve goal: Obtain appropriate funding for the SRC to secure a much needed full time professional which is most necessary to ensure that all MC students with documented needs have access to appropriate accommodations.
Expected Results: By hiring a second staff member in the SRC, we will be better able to meet the great need that currently exists in supporting our students with diverse needs, as well as ensuring we remain in compliance with State standards.
Details/Description: Our current Director is the only staff member in this department, even as the students registered for services grows at a rapid pace. She is currently unable to attend any professional development opportunities, conferences, or engage with colleagues due to the fact that she has no assistance with her day to day duties. She is in need of professional development, and support, as our student demand increases.
Supporting Attachments:
SRC Coordinator Job Description
SRC traffic analysis |
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| | | | Establish improved relationship management practices
Establish and improve upon practices in order to connect better with campus and community stakeholders.
| | Measure: Appropriately market the HEOP program to the Manhattan College and local community.
Program level; Direct - Other | | | | | Proposed actions to achieve goal: - HEOP will renew marketing strategies by creating a recruiting brochure
- HEOP will work with admissions on a recruiting contact list for feeder schools
- HEOP will establish contacts with local feeder schools and their college counselors.Expected Results: By incorporating new marketing strategies and intensive outreach methods, HEOP will increase its visibility both in the schools and community while increasing viable applicants from reliable affiliations.
Details/Description: |
| | | Measure: Implementation of community outreach initiatives
Program level; Direct - Other | | | | | Proposed actions to achieve goal: -Increase advertising of all services, especially the newly created Community Outreach Initiatives funded by the SED (GED prep, Regents prep tutoring and homework help for local high school students) to the Manhattan College community with a special focus on faculty outreach.
-CAS will offer to facilitate workshops in classes, presentations at CELT lunches and other faculty development initiatives, and keep various councils and committee abreast of center initiatives by requesting audience at meetings semesterly.Expected Results: An increased effort to engage the community and spread awareness about the academic support available to students will allow for more referrals to the CAS thus increasing students traffic and engaging the entire campus community.
Details/Description: |
| | | Measure: Update all CAS promotional materials.
Program level; Indirect - Other | | | | | | Proposed actions to achieve goal: Recreate promotional materials including brochures, banners, and web presence.
Expected Results: Improving our marketing materials and strategies (to compliment our amazing new space!) will revitalize and refresh our public appearance. Keeping all public relations materials current and modern will assist us in attracting the community to our location, and our services
Details/Description: |
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AVP of Academic Success 2017-2018 goals
