Conference Services Manager
Santa Fe, New Mexico
February 2013- Current
Description
Plans, coordinates and ensures execution of all Conference group related activities and events. Acts as the primary liaison between the client and the staff of the property while focusing on the client's expectations.
Responsibilities
-Plans and ensures execution of group event to include but not limited to dates/timing of arrival and departure, VIP arrangements, Food and Beverage services, room set-ups, diagrams, audio visual/ production needs, rooming lists, special needs, special events, on/off-site entertainment, transportation.
-Knowledgeable about the property's accommodations, meeting facilities and support services.
-Promotes the use of the property's ancillary services (i.e. banquets, cocktail receptions, and themed parties).
-Promotes the property in arranging and conducting site visits by key personnel of assigned accounts for the purpose of planning, organizing and coordinating of all meeting needs and requirements.
-Reviews distribution of in-house reports to ensure consistency and completeness of information.
-Enhances group events and department profitability by using up-selling techniques.