Table 1.  Location and Custodian(s) of All Student Complaints/Appeals Records

Position or Office

Notes

Academic Affairs, Office of [6]

Room 135G, Thomas Boyd Hall

Provost Stuart Bell; Rebecca Caire is the provost's designee for academic appeals

Admissions, Graduate [7]

Room 114, David Boyd Hall

Renee Renegar

The Graduate School (GS) keeps a log of all exceptions to policies that are sent from the academic departments or colleges.  The GS does not have the authority to approve or disapprove degree-seeking students’ complaints/appeals. 

Exceptions made by the academic units are recorded.  Records of these exceptions are kept in a digital log.

Admissions, Undergraduate [8]

Room 1146, Pleasant Hall

Lupe Lamadrid

Agriculture, College of [9]

Room 138, Woodin Hall

Jennifer Neal is the custodian of the complaint log

Kenneth Koonce (dean)

Art & Design, College of [10]

102-A2 Design Building

Tom Sofranko, the associate dean, keeps files on deans-level grade appeals.

Kenneth Carpenter (dean)

Athletics [11]

Financial Aid—Dave Kurpius (Enrollment Management) and the athletic department keeps a file.

Appellate Documents are kept in 601D Athletics Administration.

Bo Bahnsen

Grievance Procedure—procedure in student athlete handbook including financial aid and transfer to go to another school.

Joseph Louis Alleva (vice chancellor, athletics)

Bursar Operations, Office of [12]

Room 125, Thomas Boyd Hall

Laurence Butcher

Late registration appeals originate in this office; they then go to the Registrars’ Office and then back to the Bursar’s Office.

Business, E. J. Ourso, College of [13]

Room 1053, Business Education Complex

Ashley Junek, the Assistant Dean of Academic Programs handles complaints/appeals

Richard White (dean)

Coast & Environment, School of [14]

Room 1002U, Coast and Environment Building

Department of Oceanography and Coastal Sciences—

Environmental Sciences—Charlotte St. Romain 8-8522

Chris D’Elia (dean);  Gaynelle Gibbs handles student complaints/appeals in Oceanography and Coastal Sciences

Charlotte St. Romain handles complaints/appeals in Environmental Sciences.

Continuing Education, Division of [15]

Distance Courses—2238 Pleasant Hall

Appeal of Managers Decisions—2148 Pleasant Hall

Donald Beale

Doug Weimer

Student complains are handled and maintained in the program group within the Continuing Education Division that is responsible for the program activity.

Disability Services [16]

Room 115, Johnston Hall

Records are electronically kept on Server in Frey Hall

Benjamin Cornwell, Director of Disability Services

Records are electronically kept on server in Frey Hall. Note that Disability Services Reports to the Office of the Dean of Students, although LSU Human Resource Management may also become involved.

Engineering, College of [17]

Room 3139, Taylor Hall

Richard Koubek

Lisa Launey formally logs the appeals.

Enrollment Management [18]

Room 1146, Pleasant Hall

David Kurpius

Financial Aid, Office of [19]

Room 1146, Pleasant Hall

Amy Marix

Freshman Year, Center for [20]

Room 150, Allen Hall

Paul Ivey

 UCAC records are located in 150 Himes Hall

Graduate School [7]

Room 114, David Boyd Hall

Gary Byerly (dean)

Human Sciences & Education, College of [21]

Room 236, Peabody Hall

Damon Andrew (dean)

Beginning in July 2012, when the College was created, Lisa Newman, assistant dean in the office of student services was in charge of complaints or appeals for undergraduates in all schools of the college. She keeps student files locked in 236 Peabody Hall, and she keeps an Excel file with the student’s name, the date appeal is received, and the date of decision and outcome. Students who are inactive have archived files in the dean’s office. The Excel file is kept on a computer in a locked office in Peabody 236.  

Humanities and Social Sciences, College of [22]

Room 119, Hodges Hall

Gaines Foster; Assistant Dean Rebecca Caire is the custodian

Rebecca Caire is the provost's designee for academic appeals

Honors College [23]

Room 205, French House

Dr. Nancy Clark (dean) is the custodian; Michael Blandino, assistant dean, keeps a log of the records on the server of the Honors College.

LSU Libraries [24]

Room 102, Middleton Library

Elissa Plank formally logs the complaints.

Elaine Smyth (interim dean)

Mass Communication, Manship School of [25]

207B of the Journalism Building

Helen Taylor, assistant dean, is responsible for student complaints.

Jerry Ceppos (dean)

Music & Dramatic Arts, College of [26]

Music: Room 102, School of Music Building

Theater: Room 105, Music and Dramatic Arts Building

Stephen Beck; Joshua Ledet, administratiive assistant

Interim Dean Kristin Sosnowsky; David Rodriguez is the assistant

Office of Research and Economic Development  [27]

130 David Boyd

131 A David Boyd

Jason Pasqua—Institutional Review Board (IRB); Robert Matthews, chair, Department of Psychology, is also the chair of the IRB

Non-IRB research misconduct

The only complaints about students conducting research concern failing to go through the IRB for a thesis or dissertation.  The graduate school checks for this.  In the past six years, only two students failed to go through the IRB.  The chair of IRB investigates these studies and sends a report to the Graduate School (GS).  GS also files a copy of the chair’s report, along with with the IRB protocol that these students submit to the chair.  A similar process would be used for an undergraduate; however, no such case has ever been reported at LSU.

Undergraduate, graduate, and Veterinary Science students are also subject to research misconduct policies, although no incidents have been reported.

Residential Life [28]

Room 99, Grace King Hall

Steve Waller

Science, College of [29]

Room 351, Hatcher Hall

The primary contact is Martha Cedotal.

Guillermo Ferreyra (dean)

Student Advocacy & Accountability [30]

Room 340, LSU Student Union

Matt Gregory

Electronic records (Room 340 Student Union); prior to January 2012, a paper file (in locked cabinets in Dean of Students White’s office (Room 333 Student Union) was also kept.

Greek complaints (housed in Greek Life, Room 472, LSU Student Union);

student organization complaints (housed with Campus Life, Room 350, LSU Student Union);

student organization conduct records, hazing, and discrimination against a student (all housed in Room 340, LSU Student Union); faculty/staff complaints (Room 340, LSU Student Union), then to HR.

Student Life & Enrollment [31]

Room 240, Thomas Boyd Hall

Kurt Keppler

See Disability Services and Residential Life

Student Health Center [32]

Room 176, Student Health Center

Ashley Clement

Traffic/Parking [33]

131-B-1 Public Safety Building

Gary Graham

LSU Recreation, LSU UREC [34]

Suite 200 SRC

Laurie Braden

A Google doc tracks questions or complaints.  These come to urec@lsu.edu.  Documents and responses are kept in a file, by year.  They are maintained in the UREC administrative suite.  Braden also has an electronic file for any email complaints; both initial and follow-up correspondence are kept in her email files.

University Registrar, Office of the [35]

Room 112,

Thomas Boyd Hall

Robert Doolos, FERPA;

the registrar may  remove a Buckley Hold;

Rachel Ostrenko, residency appeals

Late fees, FERPA; if residency cannot be resolved, residency appeals go to the LSU System —for handling by Robert Rasmussen. 

Veterinary Medicine, School of [36]

Veterinary Clinical Sciences, Room 1821

Pathobiological Sciences Room 3315

Comparative Biomedical Sciences, Room 2510

Research and Advanced Studies, Room 1102

Student and Academic Affairs, Room 1213

Dale Paccamonti, head

Ronald Thune, head

Joseph Francis, interim head

James Miller, interim associate dean

Joseph Taboada, associate dean

The School of Veterinary Science maintains records in the unit in which the event happens.  Research misconduct is managed by ORED. 

Peter Haynes, Dean of the School of Veterinary Science, maintains records that reach the school level in Room 1102, Veterinary Medicine Building.